KANNASTAR is a company founded by cannabis lovers and users to provide the world with the best extracts and related products. We work hard to ensure our products are the best quality we can create. We want to make sure you are 100% satisfied with every purchase we make. If you have questions about Cannabis Sativa L. extracts, usage or anything else, please contact our customer service team before purchasing.


Company name: Kanna Star Sp. z o. o. 

Register No. KRS: 0000677252 REGON: 367259512, VAT: PL5252710212

Address: Zbikowska 13 05-800 Pruszkow Poland

Email: info@kannastar.com



For bank wire payments, please remember to state your order number or contact person, otherwise the delivery time will be prolonged since we have to match the orders.

If you wish to return an item, you may do so within 14 days from receiving it. You will receive a refund within 14 days from when we receive the item at Kannastar. You have to send an email to order@kannastar.com and only after receiving a confirmation mail for the return, you can return the products. The address where the product has to be returned to, will be communicated in this email. Items should be returned new and in the condition in which they were delivered. Please enclose relevant bank and account information. And please keep your mail receipt as proof of shipment. Costs associated with payment and delivery processing are covered by the customer.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48hrs of receipt.


We are selling our products as containing extracts of Cannabis Sativa L.. We are committed to complete compliance with European regulations and as such, because these products have not been evaluated by the EFSA, we make no claims as to any extra benefits for products containing extracts of Cannabis Sativa L.. If you have questions about this product, please contact our customer service team at prior to purchase.

1) By placing an order through our site, you warrant that you are at least 18 years old. If we are unsure of you age, we reserve the right to cancel your order.

2) By placing an order at Kannastar you accept all responsibilities regarding the legality of the products that will be shipped to you. All products on the website are legally permitted in the Poland. It’s your responsibility to know the rules and applicable customs regulations that exist in your country.

3) Kannastar.com does not guarantee in any way that the products available on this website are valid or legal / permitted outside of Poland.

4) Kannastar.com does not provide any medical assistance

5) You accept that it is your responsibility for all damages, penalties, loss of income or property resulting from the purchase, consumption, use or abuse of a product from Kannastar.com. The Company and its owners, representatives and employees can not be held liable.

6) If you are dissatisfied with the service you have received, please contact us at info@kannastar.com




This terms & condition (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Poland, without giving effect to any principles of conflicts of law.

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